Terms of service

Welcome to Xenoco.com. By accessing our website or placing an order, you agree to the Terms outlined below. Please read these Terms of Service carefully before using our site or making a purchase.


1. Overview

This website is operated by Xenoco. Throughout the site, the terms “we,” “us,” and “our” refer to Xenoco. By using any part of our website or services, you agree to be bound by these Terms of Service.


2. Eligibility & Acceptable Use

  • You must be 18 years or older to use our website in the UAE and Saudi Arabia

  • You agree not to use our site or products for any unlawful or unauthorized purposes

  • Any violation of these terms may result in account suspension or termination of service


3. Product Information

We strive to provide accurate and current product details. However:

  • Colors and images may vary slightly due to device or screen differences

  • We reserve the right to modify or discontinue products without prior notice


4. Pricing & Payment

  • Prices are displayed in AED or SAR, based on your location

  • Prices include VAT, unless stated otherwise

  • We accept major debit/credit cards and secure online payment options

  • Orders are confirmed only after successful payment


5. Shipping & Delivery

Please refer to our [Shipping Policy] for full details on delivery timelines, rates, and conditions.

  • Delivery times are estimates and may vary due to courier delays or unforeseen circumstances


6. Returns & Refunds

For information about return eligibility, procedures, and refund processing, please refer to our [Return & Refund Policy].


7. Account Registration & Security

  • You are responsible for keeping your account login details confidential

  • You agree to provide accurate, complete, and up-to-date information when registering or updating your account


8. Third-Party Services

Our site may include links or integrations with third-party websites or tools.

  • Xenoco is not responsible for the content, privacy policies, or practices of third-party sites


9. Intellectual Property

All content on Xenoco.com—including text, images, graphics, logos, and branding—is the intellectual property of Xenoco.

  • No part of the site may be copied, reproduced, or distributed without written permission


10. Changes to These Terms

Xenoco reserves the right to update or modify these Terms of Service at any time.

  • The most current version will always be available on this page

  • Continued use of our website indicates acceptance of any changes


11. Contact Us

For questions or concerns regarding these Terms:

📧 xenocoofficial@gmail.com
🌍 Serving customers across the United Arab Emirates and Saudi Arabia